loirn respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.loirn.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. By continuing to use the Site after the date such revised Privacy Policy is posted, you will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy.

Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, as well as demographic information like your age, gender, location, and interests, that you voluntarily provide when filling out personal information or participating in Site-related activities. You are under no obligation to provide personal information, but refusal may limit your use of certain Site features.

Derivative Data
Information automatically collected by our servers when you access the Site, such as your IP address, browser type, operating system, access times, and pages viewed. If using our mobile site, this may also include device name and type, operating system, phone number, country, and other voluntarily provided details.

Financial Data
Payment information, such as credit card numbers, card brand, and expiration date, collected during purchases, orders, returns, or service inquiries. Limited financial data is stored by us; most is handled by our payment processors (e.g., PayPal, credit card providers). Review their privacy policies for more details.

Mobile Device Data
Device information (e.g., ID, model, manufacturer) and location data if you access the Site from a mobile device.

Third-Party Data
Information from third parties (e.g., personal details or social network contacts) if you connect your account to a third-party service and grant permission.

Data from Contests, Giveaways, and Surveys
Personal and other information provided when entering contests, giveaways, or responding to surveys.

Mobile Application Information
If using our mobile site:

• Geo-Location Information: We may request access to location-based services to enhance your experience. Adjust permissions in your device settings.
• Mobile Device Access: We may request access to features like SMS messages or social media accounts. Modify permissions in your device settings.
• Push Notifications: We may send notifications about your account or the Site. Opt-out in your device settings.

Use of Your Information

Accurate information enables us to provide a seamless, efficient, and personalized experience. We may use your information to:

• Administer promotions and contests.
• Assist law enforcement and comply with legal requests.
• Compile anonymous statistical data for internal or third-party analysis.
• Create and manage your account.
• Deliver targeted advertising, coupons, and newsletters.
• Email you about your account or orders.
• Enable user-to-user communications.
• Fulfill purchases, orders, and payments.
• Generate personalized profiles for future visits.
• Improve Site efficiency and operation.
• Monitor usage trends to enhance your experience.
• Notify you of Site updates.
• Offer new products, services, or recommendations.
• Prevent fraud and protect against criminal activity.
• Process payments and refunds.
• Request feedback and resolve disputes.
• Respond to customer service inquiries.
• Send newsletters or solicit support.

Disclosure of Your Information

We may share your information in the following situations:

By Law or to Protect Rights
If required to respond to legal processes, investigate policy violations, or protect the rights, property, or safety of others, we may share information as permitted by law. This includes exchanging data for fraud protection or credit risk reduction.

Third-Party Service Providers
We may share information with third parties performing services for us, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing.

Marketing Communications
With your consent, we may share information with third parties for marketing purposes, as permitted by law.

Third-Party Advertisers
We may use third-party ad companies to serve ads based on your Site visits. These companies may use cookies to provide relevant advertisements.

Affiliates
We may share information with our affiliates (e.g., parent company, subsidiaries, or joint venture partners), who are required to honor this Privacy Policy.

Business Partners
We may share information with partners to offer products, services, or promotions.

Social Media Contacts
If you connect via a social network, your contacts may see your name, profile photo, and activity descriptions.

Other Third Parties
We may share information with advertisers or investors for business analysis or marketing purposes, as permitted by law.

Tracking Technologies

Cookies and Web Beacons
We use cookies, web beacons, and tracking pixels to customize the Site and improve your experience. Personal information is not collected through tracking technology by default. Most browsers accept cookies, but you can adjust settings to reject or delete them. Note that disabling cookies may affect Site functionality.

Internet-Based Advertising
We may use third-party software for ads, email campaigns, and marketing initiatives. These tools may use cookies to optimize your experience. For more information on opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Website Analytics
We partner with third-party vendors to analyze user behavior and improve the Site. By accessing the Site, you consent to data collection by these vendors. Review their privacy policies for more details.

Third-Party Websites

The Site may contain links to third-party websites not affiliated with us. Once you leave the Site, any information provided to third parties is not covered by this Privacy Policy. We are not responsible for the privacy practices of third-party sites.

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we take reasonable steps to secure your data, no method of transmission or storage is 100% secure. We cannot guarantee complete security if you provide personal information online.

We securely collect sensitive information (e.g., credit card numbers) using SSL technology.

Policy for Children

We do not knowingly collect information from or market to children under age 13. If you become aware of data collected from children under 13, please contact us immediately.

Controls for Do-Not-Track Features

Most browsers and mobile operating systems include a Do-Not-Track (DNT) feature. As no uniform standard for DNT signals exists, we do not currently respond to DNT browser signals. If a standard is adopted, we will update this policy accordingly.

WooCommerce

Our store is hosted on WooCommerce Inc., which provides the e-commerce platform for selling products and services. Your data is stored securely on WooCommerce servers behind a firewall.

Payment
If you choose a direct payment gateway, WooCommerce stores encrypted credit card data adhering to PCI-DSS standards. Transaction data is deleted after completion.

Options Regarding Your Information

Account Information
You may review, update, or terminate your account by:

• Logging into your account settings.
• Contacting us at [email protected].

Upon termination, we may retain some information to prevent fraud, assist investigations, or comply with legal requirements.

Emails and Communications
To opt out of receiving communications from us, contact us via the Contact Page. To opt out of third-party communications, contact them directly.

California Privacy Rights

California residents may request information about personal data disclosed to third parties for direct marketing purposes under the “Shine The Light” law. Submit written requests to the contact information below.

Minors under 18 in California may request removal of publicly posted data by contacting us with their account email and a statement of residency.

Cookies in Use on This Site

How Cookies Benefit You
Our website uses cookies to:

• Ensure proper functionality.
• Save login details.
• Remember settings between visits.
• Improve speed and security.
• Continuously enhance the Site.
• Make marketing more efficient.

We do not use cookies to collect personally identifiable or sensitive information without permission or pass data to third parties.

Granting Permission
By adjusting your browser settings to accept cookies and continuing to use our Site, you consent to our cookie policy.

Types of Cookies

• Website Function Cookies: Essential for shopping cart, login, and search settings.
• Visitor Statistics Cookies: Track visits, technology use, and page views to improve the Site.
• Advertising Cookies: Used for online advertising; do not collect personally identifiable information.
• Remarketing Cookies: Enable targeted ads after visiting the Site; opt out via browser settings.
• Affiliate Cookies: Reward partners for promoting our services; do not identify you personally.

Turning Cookies Off
Block cookies by adjusting browser settings, but note that this may limit Site access. Essential cookies cannot be disabled.

For more information, visit the ICO website or Google Cookie Policy.

Contact Us

If you have any questions, please contact us:

Address: Room 405-2, No. 6, Xikeyili, Tong’an District, Xiamen, Fujian Province
Phone: +86 13599523989
Email: [email protected]
Working Hours: Mon – Fri 08:00–17:00 (UTC+8)

We will respond within 24 business hours.